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DualMedia: What This UK Digital Agency Really Does

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DualMedia

DualMedia is a small creative agency in the UK. They’ve been in business since 2005. Not a giant firm. Just a team that builds websites, helps businesses with online stores, designs logos, sorts out SEO, and even handles things like print brochures and videos. They don’t make a lot of noise, but they’ve been working steadily for nearly 20 years.

Their official name is Dual Media Ltd. Company number 05558374. They’re based in Lytham St. Annes, Lancashire. This isn’t a trendy London agency with sky-high prices. It’s a small operation built for businesses that need good work without nonsense.

Services They Offer (No Fancy Terms)

DualMedia’s services cover a lot, but not in a vague “we do everything” way. Here’s what they focus on:

  • Web Design – Custom-made websites, no template shortcuts.
  • E-commerce – Setting up online shops that work.
  • SEO – Getting websites to appear on Google. Basic but essential.
  • Database Systems – Building backend tools for business tasks.
  • Email and SMS Marketing – Old-school marketing that still brings results.
  • Graphic Design & Print – Logos, brochures, business cards, packaging.
  • Photography & Videos – Creating media content for businesses.

What’s different? You work with the people who actually build your website. Not a sales rep. Not a project manager who hands it off to a team you never meet. It’s direct.

Who Runs DualMedia?

The founders are Andrew Brown, James Wilson, and Richard Richmond. They aren’t influencers. You won’t find them on panels at tech conferences. They run the business, they do the work. According to the latest filings, it’s a team of just two people. Small team, controlled workflow.

Financial Snapshot: They’re Not a Corporate Giant (That’s Fine)

DualMedia is classed as a micro-entity. Their accounts up to October 2023 show net liabilities of around £68,000. Net assets? About –£43,000. Sounds bad on paper? Not really. Small service businesses often run like this. They keep overheads low, don’t expand recklessly, and survive through steady client work.

They’re not a startup chasing investors. No VC funding. No inflated valuation nonsense. They provide services, get paid, and move to the next project.

Why Choose a Small Agency Like DualMedia?

If you’re a local shop, a small business, or a growing SME, DualMedia makes sense. You get personal attention. They won’t overcharge you. You’ll actually talk to the person designing your site.

Big agencies might be good for companies with six-figure marketing budgets. But for small businesses that just need a clean website or a functional online store, DualMedia is the type of agency that gets the job done without a sales pitch.

Mistakes People Make When Hiring Agencies Like DualMedia

  1. Expecting a Big-Team Experience
    You won’t get layers of account managers. You deal with a small team. That’s a good thing if you want clear communication.
  2. Thinking Cheap Means Complex Projects
    They’re affordable compared to large firms, but don’t expect them to build a custom SaaS platform at bargain prices.
  3. Not Being Clear About Goals
    You can’t walk into this relationship saying, “We want a better website” without explaining what “better” means. Be clear. They’ll deliver.

What Happens If You Pick the Wrong Agency?

If you go with a big agency for a small business need, you’ll likely overpay. If you hire a freelancer, you might lack reliability. DualMedia sits in the middle. Small, reliable, and professional. But you need to know what you want. They won’t invent your business strategy for you.

Also, if you expect overnight SEO success, it won’t happen. SEO is a long game. They’ll set it up properly, but it’s on you to keep it moving.

Confusion About Crunchbase Listings

Some listings suggest DualMedia is on Crunchbase, but there’s no active profile that matches the UK-based company. There’s a different Dual Media Films company in Florida, USA. Not the same business. Don’t mix them up.

Why DualMedia Still Matters Today

In a market filled with AI tools and automation pitches, agencies that actually build websites, design real materials, and create custom work are valuable. DualMedia doesn’t promise magic. They offer real services for businesses that need functional solutions.

If you’re looking for AI-driven, automation-heavy campaigns, this isn’t your agency. But if you need a website, a marketing email campaign, or updated branding, and want to deal with the people doing the work, DualMedia is a solid choice.

FAQs about DualMedia

Q1: Is DualMedia a big agency?
No. It’s a micro-company with a very small team.

Q2: What kind of projects do they handle?
Websites, e-commerce, SEO, design, and marketing materials for small to medium businesses.

Q3: Where are they located?
Lytham St. Annes, Lancashire, UK.

Q4: Do they work with large corporations?
No. They focus on SMEs and local businesses.

Q5: Are they cheap?
They’re affordable compared to large agencies, but you pay for custom work, not mass-produced templates.

Conclusion

DualMedia isn’t a flashy agency. They’re not going to pitch you AI solutions or digital transformation strategies. They build websites, help businesses market themselves, and deliver design work that gets used in the real world. If you’re a small business needing practical, reliable service, DualMedia is worth considering.

Author: James Flick

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